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How to Find the Right Commercial Cleaning Company

Erin Meyer • Nov 18, 2014

558040_s (1)If you are in a business and you need some heavy duty commercial cleaning done, you have your work cut out for you.  Just like with any kind of market, there are many different service providers that rise up to meet the demand.  Commercial cleaning is a huge industry because all sorts of industrial and commercial enterprises require this type of service. 

Just like with any kind of market with all sorts of options available, it’s very easy to get confused.  It’s very easy to get data overload and try to call it a day by picking a service provider by random.  If that’s how you want to do things, be prepared to be disappointed.  If you want to insure that your business gets the right kind of commercial cleaning company as well as maximizing the value of your hard-earned dollars, you need to be systematic and methodical about your choice.

Here are some key considerations to keep in mind as you learn how to find the right commercial cleaning company:

Professional referral

If you are in a particular industry, make sure you ask around.  People aren’t too stingy when it comes to giving you professional referrals as to third-party services.  It’s not like you are asking them for trade secrets.  It’s not like asking your competitors or your industry peers for their secret sauce to their operations.  You’re just asking for a third-party service provider.

Most people wouldn’t feel threatened.  Most people would give you referrals fairly easily.  You need to start here because if you’re in the same industry, you have the same commercial cleaning, chances are high that the service provider that they’re happy with will be the right service provider for you.

Ask for guarantees

You know you are dealing with professional companies when they are confident enough about their work that they would stand by their work.  In other words, ask for guarantees.  Guarantees operate fly-by-night operations from truly professional operations. Put it this way, a company would not go through the time, bother, and expense of offering a guarantee if it cannot actually stand by that guarantee.

Guarantee offers should not be dispositive.  At the very least, they weed out truly low quality services from your list.

Cross-reference with online reviews

Thanks to online review sites, like Yelp, it has become harder and harder for offline service providers to hide.  If they provide crappy service, people will write about it, people will blog about it, people will post online reviews.  It’s your job to find this easy-to-access information.  Never underestimate the power of online reviews because if the service provider you’re thinking of doing business with has been in service for several years, chances are if they provide service somebody somehow someway would have posted something online.

Has an army of happy clients

The best referral you can really get is to look for a company that has an army of happy clients.  If this company developed a huge following of happy industrial or commercial clients, you know you’re in good hands.  Happy clients don’t just drop out of the sky.  Happy clients aren’t unpacked from a can.  They are developed with one service at a time.  They are developed one day at a time.

So the best testimonial you can actually find regarding a third-party service provider is the fact that it has a large base of satisfied clients.

 

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