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8 Tips on how to make your office space more inviting…
With the Republican National Convention just around the corner and tens of thousands of delegates, media and interested parties arriving soon, it is critically important that all local business owners are prepared for what will be Tampa’s largest convention. It is important to make a great first impression on these potential customers and having a great product or service often times isn’t enough. A consumer typically make a decision whether or not they want to do business with someone in the first 30 seconds to two minutes. Therefor it is critically important that your facility reflects the image and professionalism you desire.
8 Simple and effective tips to help potential customers feel invited…
- Be sure office space is clutter free and organized. Don’t let the “organized mess” be an excuse for a cluttered desk.
- Keep your staff looking good and by that I mean professional. People make a decision on a company in the first 30 seconds. Don’t let a sloppy staff member reflect poorly on your business.
- An enthusiastic smile from the first point of contact, usually a receptionist can make a huge difference in the overall experience of your guest.
- Keep reception area stocked and neat throughout the day. If you provide coffee or refreshments be sure they are stocked appropriately. Straighten reading material and check trash to be sure it doesn’t overflow.
- Try to keep décor neutral with material that is easy to keep clean and germ free. For example, leather versus fabric or vinyl wood versus carpet. A clean shiny floor can leave a lasting impression. You can always soften the look with throw pillows or area rugs if necessary.
- Check bathrooms hourly for paper products and cleanliness. Survey results almost always name uncleanly bathrooms in the top five reasons of why businesses lose customers.
- Remove any negative signage or homemade promotional material. Remember that your office is an extension of your image and therefore should be professional.
- Be sure your office space is cleaned regularly by professionals.
Your business is only as strong as your customer service and the relationships you have developed with the people your serve. Treat everyone that walks in your door like they own the place and they will leave feeling important and satisfied. These are the same people that will be telling their colleagues about how great it is to do business with you and how clean and inviting your facility is.
For more information on keeping your facility running optimally go to: gatorcleaningsolutions.com
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