How a Clean Office impacts Patient Satisfaction Surveys…

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How a Clean Office impacts Patient Satisfaction Surveys…

Erin Meyer • September 17, 2012

patient survey While surveying can seem overwhelming to many medical practices it can also serve as a critical tool in helping business operations become more efficient. If used properly a survey can improve business efficiency, increase profits, increase patient retention and even gain in new patient appointments. The key is asking the right questions, keeping it simple and using the information to improve upon current protocols and procedures.

If you look at the data on why patients leave a medical practice you will find Cleanliness in the top 5 reasons almost every time. Keeping medical space clean is imperative to the practice’s success and the health of staff and patients. Creating a clean and safe facility builds confidence in your services and translates into improved patient satisfaction. At Gator Cleaning Solutions we have a continuous focus on quality management that drives our highly trained staff to provide unsurpassed excellence while focusing on the most innovative and proven products and procedures known within the industry.

A quality healthcare cleaning service program expands beyond basic cleaning to disinfect surfaces and protect patients, staff, and visitors. Our medical healthcare cleaning team focuses on:

Disinfecting high-touch points
Introducing innovative technologies such as microfiber systems, HEPA filtration, and new chemicals
Quality measurements with checklists specific to medical standards to ensure effectiveness and proper training, ensuring consistency and the best possible result.

At Gator Cleaning Solutions our healthcare cleaning program is based on the best practices identifited by organizations such as the Center for Disease Control (CDC), American Society for Healthcare Environmental Services (ASHE) and Association for Professionals in Infection Prevention (APIC).

When developing your patient surveys be sure to ask about the overall appearance of your office and it’s cleanliness. This will give you the knowledge to adjust your current cleaning protocols, hold your cleaning service accountable and ensure the cleanest environment for your staff and patients.

For more information about healthcare cleaning go to http://gatorcleaningsolutions.com/healthcare.php

The post How a Clean Office impacts Patient Satisfaction Surveys… appeared first on Gator Cleaning Solutions.

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