Office Cleaning Programs- Where to start?
Developing an office cleaning program can seem like a daunting task and is typically left to the professionals. Although a professional cleaning company can be an excellent resource for determining your cleaning needs, it is wise to be proactive in the process!
Some of the typical questions clients have are:
How often should we be cleaning certain areas?
What cleaning chemicals should we use?
Are certain areas even worth cleaning?
These are all important questions when developing or improving an office cleaning program. Take some advice on how to better understand and answer these questions .
Step 1: Current Status of Cleaning
We recommend taking a step back and looking at your office space through a customer’s perspective. This allows you to be critical of your own image and identify things you may ignore or not be aware of. Walk around your office and identify which areas and aspects of your office could be improved in terms of cleanliness and organization. You should also pay special attention to high traffic areas such as hallways and entrances. Once you have analyzed your office you can get a better identify your cleaning needs.
Step 2: Talk to Your Employees
The next step is to talk to your employees and get their perspective, after all a clean office is a happy and productive office. Perhaps a certain cleaning supply bothers a certain employee? Perhaps your employees have their own advice on how your office can improve? Educating your employees is also important. For example, activities such as not washing hands, eating at your desk and being cluttered at your desk all increase the chance of catching and spreading germs. You can even motivate your employees to stay clean an organized by holding a clean desk contest!
Step 3: Consult an Office Cleaning Company
Once you have identified what needs to be cleaned in your office, and gotten your employees perspective finding out a way to execute your cleaning needs is the last step. That is where we come in. Consulting an office cleaning company can give you insight to more technical aspects of office cleaning. For example, what cleaning chemicals/tools you need, what specialized services you need and the frequency of the services
In all actuality a cleaning service is comprised of 3 basic components:
Frequency
Accountability
Once you and your staff have determined what needs to be cleaned, a professional office cleaning company can help you determine how often you need to be cleaned based on traffic and the type of business operating in the space. The most important component is accountability. An internal person needs to be assigned to hold the cleaning company accountable to come through on the scope of work at a level satisfactory to you and your staff.
When looking at commercial cleaning companies be sure to ask the following questions:
How do you monitor the level of cleaning provided?
Who should I contact if/when I have a concern?
How quickly can I expect you to be responsive to my concerns?
How often will I see someone representing your company?
At Gator Cleaning Solutions we have two levels of quality assurance built into our service model. Each customer is assigned a Quality Manager and an Account Manager. The Quality Manager is responsible for randomly auditing facilities to be sure the service is great and stays consistent while the Account Manager visits our customers during working hours to solicit feedback on the service and ensure customer satisfaction. This model allows clients opportunity to express concerns with ease and our staff to be responsive.
If your considering hiring a professional cleaning company or rethinking your current office cleaning program give us a call for a no obligation consultation! No pressure just some help figuring it all out!
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