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Whenever the word sterile is used, one of the first places that comes to mind is a hospital or medical facility. Everyone knows that cleanliness is essential in a medical environment, reducing the chance for infection and the spread of disease. Hospitals are dedicated to portraying a clean environment, keeping their lobby floors glistening and pristine. Unfortunately, they often spend too much effort on the public areas to the neglect of the floors where most patients spend their time.
Improving Patient Satisfaction Through Clean Floors
One of the impacts on patient satisfaction in their hospital experience is the cleanliness of the environment. While a hospital may have a beautiful lobby that is spotless and glowing, this is not where patients spend their time. The halls, patient rooms, bathrooms and exam areas are the places that patients will see during their stay, making a much larger impression on them than the lobby.
One of the best ways to improve the overall appearance of these areas is to regularly strip and wax the floors in the areas where patients are treated. Instead of spending so much time on the already sparkling floors of the lobby or hospital entrance, a greater focus should be on cleaning the floors throughout the rest of the hospital. This can have a longer lasting impression on patients, leading to higher overall satisfaction.
Patient satisfaction can have a large financial impact on hospitals, from patient choice to Medicare reimbursements. If extra effort is spent to keep the patient areas clean, such as hallways and patient room floors, a hospital can increase these satisfaction ratings. It is worth the investment for medical facilities and hospitals to hire the highest quality floor cleaning service, to keep those patient area floors clean and pristine!
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