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Quality Cleaning Saves on Bottom Line
Historically, professional cleaning services have been viewed by facility managers and business owners primarily as a cost consideration and decisions about cleaning have focused primarily
on cost vs. quality. Research tells us that cleaning services will impact the bottom line in many ways and understanding how professional cleaning services can improve a business’s bottom line and result in better savings across the board.
Evidence strongly supports the fact that professional cleaning is economically beneficial to businesses and one of the best investments a business can make. The professional cleaning and janitorial service industry is a 33 billion dollar industry. (United States Economic Census 2007) Cleaning companies provide services to a very diverse spectrum of clients from office buildings to medical facilities to schools and industrial plants. Because cost is the central concern of a business requiring professional cleaning, quality and consistency can sometimes be compromised.
So how do we measure the quality of our cleaning systems.
We start with the knowledge that every service has an essential outcome or list of requirements and a description of what the client needs to be accomplished. If a service 
consistently meets the needs of the client it can be considered a quality service.
Professional cleaning requires successfully completing a multitude of specific tasks and whether the cleaning service is large or small, attention to detail is an imperative. Research tells us that poor quality cleaning can cost a business 30% of revenue. If a service falters in quality or consistency corrective services may ultimately cost more, so the more reliable your cleaning services the more money your business will save in the long run.
So how can you as a client facilitate quality service?
- Be sure that you make your expectations crystal clear to your cleaning service and that you periodically update your requirements.
- Keep in close touch with your cleaning service. Open and honest communication is critical to ongoing satisfaction.
- Develop a relationship with your contact at your cleaning service so you can communicate quickly any concerns or questions you might have.
- Plan for regular meeting with your service provider every so often to review expectations and update your service.
Feel free to contact Gator Cleaning Solutions if we can help to serve your cleaning needs.
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