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Tips on How to Find a Quality Cleaning Company for your business
One of the most important requirements of a professional cleaning service is a constant
commitment to quality control and consistency. One of the most common complaints from office and facility managers is that they can’t get their cleaning company to consistently do the job right. Many times a cleaning service will begin with quality and consistency only to slack off after a while and deliver mediocre work. Lets consider some of the most common complaints and address them with some possible solutions.
“No one returns my calls when I have a problem”.
A quick response to a question or complaint is imperative in this industry. Only a commercial cleaning service that responds immediately to their clients deserves your business. Many times a lack of responsiveness does not indicate a lack of caring but a failure of systems in place to handle communications in a timely fashion. When hiring a professional cleaning service, sit with your representative and find out what systems are in place to address concerns and problems. Get a firm understanding of the systems in place and hold your representative to a high standard. This is one of the most important components to a professional relationship with your office cleaning service.
” I feel like every few weeks I see different cleaners in my facilities. How can I be sure the cleaning is going to stay consistent to provide optimum results?”
There is a high turn over rate in the professional cleaning business but a good cleaning company will make every effort to control this problem. Screening and hiring quality people is the first step and ongoing training will also help alleviate any problems. Be sure you ask a perspective company if they compensate their workers appropriately in keeping with the going rate in the area. Employees who feel valued and supported with proper training are more likely to become loyal workers over the long haul. These employees will become better workers and take their responsibility seriously.
” I am worried about the security of my facilities.” ” I need to be sure workers are legal and well trained.”
This is one of the easier problems to address. Be sure to hire a commercial cleaning service that follows all the basic steps to assure your facilities security. Everyone must be drug tested, have a criminal background check, have references that have been checked and verification of legal employment status. Every reputable office cleaning service must be committed to following this procedure in hiring its workers.
At Gator Cleaning Solutions we are sensitive to these concerns as we strive to serve the greater Tampa Bay Area with an unsurpassed level of service. We are committed to providing the highest level of quailty for your money and a further commitment to develop a strong relationship with our clients with an emphasis on consistent communication. Call us for a free estimate and let us work with you to build an even more successful business.
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